Fully qualified approved technicians covering all parts of the country
Reliable and professional service
Fixed fee for the repair labour costs*
Original branded spare parts
Better Living Offer on replacement appliances if it is not viable to repair**
* Metro areas only excluding Tasmania.
** Conditions apply
** Conditions apply
What is the Better Living Offer?
The Better Living Offer* is available to assist you in purchasing a replacement for your unrepairable appliance. The voucher is the value of the service call-out fee (as detailed on the Service tax invoice), excluding the cost of any spare parts purchased.
*Conditions Apply.
*Conditions Apply.
Frequently Asked Questions
See our frequently asked questions for all you need to know about the use, maintenance and care of your Vintec appliances.
- Does Vintec sell wine fridges?
- Where can I buy Vintec Appliances?
- Appliance is not working, how do I get it fixed?
- What does it mean if I have an error code on my display of my appliance?
- What are the opening times for the Vintec Customer Care Support team?
- Where can I get a copy of the user manual?
- How do I change my service booking?
- I need help selecting the best appliance?
- What is the Vintec Club?
- Where do I go for warranty queries?
Service Centre Locator
Our Customer Care Team are available to assist you seven days a week, and a national network of experienced technicians and selected service agents. Simply select your appliance and enter your suburb or postcode to find a Vintec authorised service centre near you.
Choose Appliance Type
Choose Appliance Type
Please enter Postcode or Suburb
HOW TO FIND A SERVICE CENTRE
1. Enter in your Suburb, City or Postcode.
2. Choose at least one of your appliance types.
3. Choose a Service centre to display all the contact information or get direction.
1. Enter in your Suburb, City or Postcode.
2. Choose at least one of your appliance types.
3. Choose a Service centre to display all the contact information or get direction.
Contact Us
Our Customer Care team are available 6 days a week
MON to FRI 8AM - 6PM AEDT
MON to FRI 8AM - 6PM AEDT
Service And Repair
Reliable and professional service by fully qualified Vintec approved technicians.