There are currently no product recalls. If you need any support, please contact us.
Book Service And Repair
Built by experts — repaired by experts, nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, every day for both warranty and out of warranty service and repairs. That's our promise to you.
The Vintec Club is a private club for owners of Vintec wine cellars and appliances, offering exclusive benefits around wine. It's also a broader community for all wine lovers who enjoy learning and connecting with other like-minded wine lovers. Joining the club as a 'Guest' is free. To become a 'Member', you need to own and register a Vintec wince cellar or beverage centre.
We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online to call Vintec Customer Care on 1800 666 778 or contact us and we will be glad to assist you.
Please refer to your user manual for details on what the error message means, or contact Vintec Customer Care on 1800 666 778 and we will be glad to assist you with information about what the error message means.
The units are very well insulated and the thermal mass of the wine can maintain the temperature for hours before there is any change in the wine temperature itself. It is advisable not to open the doors during the outage. Once the power is restored, electronically-controlled cabinets may revert to the factory setting, generally 12 degrees Celsius which is an appropriate temperature for cellaring. Please reset if necessary.